Frequently
Asked Questions

• Do you offer free consultation advice?

  Yes, we offer complimentary advice to provide you with valuable hair advice. 

  An in-salon colour consultation is preferred to understand the correct amount of time for your appointment and ensure you are booked in for the correct service. It also allows us to assess your hair and perform any necessary testing to achieve your desired result.

• What are your opening hours?

  Our salon is open from Tuesday to Friday, 10 am to 7 pm, and Saturday 9 am to 6 pm. Please check our website or contact us directly for any holiday hours or special events.

• What products do you use?

  We use high-quality Aveda products for all our hair treatments and services, ensuring the best care for your hair.

• Why do I need a patch test if I have had colour before but I am a new client at Hair By Angela?

  Your health and wellbeing are our priority. Some people may develop an allergic reaction to hair colour products over time. The colour allergy test ensures we can safely apply Aveda colour to your hair without risking a reaction.

• Why do I have to pay a deposit?

  Deposits help us manage our schedule and ensure that clients are committed to their appointments.

• What is your cancellation policy?

  Our cancellation policy can be found here.

• What happens if I am late to my appointment?

  If you are late, it may result in changes or shortening of your service to accommodate our schedule and other clients.

  Alternatively, you can contact us so we can accommodate where possible.

• What are the first signs of hair loss or thinning?

  Early signs of hair thinning include an increase in the number of hairs left on your hairbrush or in the basin after shampooing, and a wider part or thinning crown.